---
title: How to register my credit card to activate my subscription
description: To activate your subscription with B2Chat, you need to enter your credit card information. Below, we have provided the steps you must follow to activate your subscription.
---

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3. [Subscriptions](https://help.b2chat.io/en/admin-essentials?hsLang=en#subscriptions)

# How to register my credit card to activate my subscription

## To activate your subscription with B2Chat, you need to enter your credit card information. Below, we have provided the steps you must follow to activate your subscription.

### Steps to register your credit card

1. Click on **General Settings** ⚙️ *(located in the menu on the left side of the platform)* and go to **My Account**.
2. In **My Account**, click on the blue link *(located under the* **Save** *button* 💾) that says **Management subscription**.
3. Click the **To Subscribe** button.
4. When you click on the **To Subscribe** button, you will be redirected to **Place to Pay💰** *(our payment platform)* . Enter your email 📬 address and click the **Continue** button.
5. Type in your information *(a type of document, document number, first and last name, mobile phone📱number)* and click the **Continue** button.
6. Enter your credit card information 💳 in the text areas *(card number, expiration date, security code, number of payment installments)* and click the **Continue** button.
7. A message will appear informing you that your subscription has been approved👌. Once you see the message on your screen, click on **Return to commerce**.
8. Our system will redirect you to the **billing form**. Enter your company information in the text areas *(this information is necessary for billing our service*); once finished, click on the **Save** button 💾.
9. Once you click on the **Save** 💾 button your subscription becomes active ✅.

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ℹ️ If your credit card 💳 is ​​declined, try again. If the problem persists, try another card or contact your bank 🏦

💡If the transaction is in a **pending** status, please contact our support team **support@b2chat.io**

 

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