How to access the API credentials

At B2Chat, we make it possible to access your chats, contacts, and manage conversations from chatbots with your clients using our overflow API. All this is available when you integrate your system to B2Chat through our public API.

Steps to access your API credentials

To access your API credentials, follow these steps:

  1. Log in to our platform as an administrator.
  2. Click on General Setting ⚙️  located on the menu on the left-hand side of the platform.
  3. Login to My Account and extract the username (username) and password 🔐 (password) located under Access Credentials for API. It is important to provide your username and password to be able to exchange them for a valid access token and thus make requests on behalf of your identity.
  4. Follow the instructions at to continue the process.

ℹ️  The exchange of your username and password 🔐 for the access token is made through HTTP Basic Auth

Keep in mind that your access token has many privileges, so be sure to keep it safe. Do not share your username and password or access token in publicly accessible areas, such as version control repositories, client systems, etc.