How to create a new contact

At B2Chat, we know the importance of databases, that is why we created a module where you can: add your users, complete their data, and customize their fields with the most relevant information for your brand.

Your company does not have a database? πŸ˜… Easy! With B2Chat, you can create one, contact by contact.

Learn how to create a contact βœ”οΈ by following these simple steps and begin receiving more leads for your business.

How to create a new contact

Step 1: Enter B2Chat with your username and passwordπŸ”.

Step 2: Click on the contacts module, located at the bottom left-hand side of your screen.


Step 3: Click on the red button πŸ”΄ : "Create" located at the top right of your screen.

createcontactStep 4: Complete the following πŸ‘‡ standard fields, with your contact information:


πŸ‘©β€πŸ’» Channel: Type in the means by which your contact communicates.

πŸ‘¨ Full name: Type in the name that identifies your contact.

πŸ”’ Identification code: Type in a registration number for your contact, this can be an ID, a passport number, or a password, etc.

βœ‰οΈ Email: Enter an email address to communicate with your contact.

☎️ Telephone: Type in the landline number that your contact has, remember to start with the sign: plus (+), followed by the country's area code, and finally, the number.

πŸ“± Mobile: Type in the cell phone number that your contact uses, remember to enter the plus sign (+), the country's area code, and finally their cell phone number.

πŸ“Address: Type in the address where your contact lives, only if you know it since this field is optional.

🏭 Company: Type in the place where your contact works, if you know it since this field is optional.

🌎 Country: Type in the place from where your contact communicates, you must select it from a list of countries that will be displayed when you click on the field.

πŸ—Ύ Department: Type in the subregion where your contact lives, this option is enabled only after selecting the country.

πŸ—½City: Type in the city where your contact lives, this place must be selected from a list of cities that will be displayed when you click on the field.


Step 5: Click on the blue button πŸ”΅ : "Save" located at the bottom right of the new window.

⚠️Note: Only the fields: "Name" and "Mobile" are required, the others are optional. However, if you require a field that does not appear in the tab: "Standard", you can use the "custom fields" and with them you add the information that your company needs in a more particular way.

You add custom fields by editing your contact, after having successfully created it. 😜

Step 6: Check the contact information you just created in the list and that's it! You already have a new contact in your database.


This is how you create new contacts in B2Chat, we hope that this information was useful for your company.

Thank you for trusting B2Chat. πŸ€—